Many of these items can be automatically checked by the Microsoft Support and Recovery Assistant (SaRA). To start the automated checks, follow these steps:.To fix this issue, you may have to follow the troubleshooting steps in the Resolution section. This issue may occur for one or more of the reasons in this section.Another program conflicts with Outlook.Your user profile has become corrupted.Your installed antivirus software is outdated, or it conflicts with Outlook.Outlook data files have become corrupted or damaged.You have to repair your Office programs.Your AppData folder is redirected to a network location.A previously installed add-in is interfering with Outlook.Outlook is loading external content, such as images in an email message.You have not installed the latest updates.This problem occurs for one or more of the following reasons: When you open a file or send an email message in Microsoft Outlook 2010 or later versions, Outlook freezes, or you receive the following error message:

Applies to : Outlook 2019, Outlook 2016, Outlook 2013, Microsoft Outlook 2010, Outlook 2010 with Business Contact Manager, Outlook for Office 365.I also you recommend to just disable any network adapter you're not using.Outlook not responding error or Outlook freezes when you open a file or send mail. Tried the 'Run this program in compatibility mode for' on the shortcut.Īfter this, outlook would open within 5 seconds and not hang on loading profile anymore. Ran the SARA (Support and Recovery Assistance) troubleshootingġ2. Started outlook.exe /safe which opens fast.ġ1. Deleted the Outlook folder (including all OST files) and let things get re-created.Ħ. Full repair (gave me an error and used Microsoft's tool to remove all office projects and re-installed everything.)Ĥ. Outlook 2016 hangs on loading profile for over 2 minutes.ģ. I don't know why this worked, but i'm sharing it in case it helps anyone else.

Neither am I sure why it still didn't work as the computer is running Windows 7 SP1 anyway.Īfter that Outlook opened immediately and would close and reopen perfectly.

I am not sure why this was ticked in the first place - this was there by default. Untick the box next to 'Run this program in compatibility mode for: Windows 7 Service Pack 1'. Right click on the Outlook 2016 shortcut and select the Compatibility tab. Run Outlook.exe /resetnavpane (did not even open).Run Outlook.exe /safe (did not even open).Completely uninstall and reinstall Office 2016.Run both 'quick' and 'full' repairs of Office 2016.Add registry key to DisableHardwareAcceleration.Delete and re-create the Outlook profile.Windows 7 Pro SP1 (brand new installation) with Office 2016 (brand new installation) connecting to local Exchange 2013 server mailbox. Throughout troubleshooting, other symptoms that occurred were: Outlook would load and error immediately with 'Could not open information store'.

Ms outlook not responding windows 10